Privacy Policy

1. Information We Collect

To provide the Spring Phase experience, we collect the following types of information:

• Profile Information: Your name and email address provided during registration.
• Health & Symptom Data: Information you voluntarily provide during "Check In" conversations, including symptoms, mood, and lifestyle habits.
• Usage Data: Anonymized data regarding how you interact with our dashboard and articles to help us improve the service.

2. AI Processing and Privacy

Your chat check-ins are processed by advanced AI models to generate personalized holistic suggestions. We use industry-standard encryption to transmit this data. We do not sell your personal health conversations or symptom history to third-party advertisers. Data used for training or trend analysis is anonymized wherever possible to protect your identity.

3. Financial Data Security

Spring Phase utilizes Stripe for all payment processing. We do not store your credit card number, CVV, or expiration date on our servers. Your financial information is collected and processed directly by Stripe under their own Privacy Policy and in compliance with PCI-DSS requirements.

4. Data Retention and Deletion

You have control over your data. You may request the deletion of your account and all associated symptom history at any time by contacting us. We retain your information only as long as necessary to provide you with the Service or to comply with legal obligations.

5. Medical Disclaimer

As a reminder, Spring Phase is an educational and informational tool. Our privacy practices regarding your data do not constitute a doctor-patient relationship. Always consult a licensed healthcare professional for medical concerns.

6. Cookies and Tracking

We use essential cookies to keep you logged in and to remember your preferences. You can manage cookie settings in your browser, though some features of the dashboard may not function correctly without them.